Confusion about FW for NVR RLN8-410

[manni_m_309554555171049]

Hello,
I have a NVR RLN8-410 that shows FW Version v2.0.0.86_19031408101.
The latest FW Version I can find on the Reolink site is called RLN8-410_180306 and contains HI3535_NVR_8IP_REOLINK_L300_0306_4468_1572.6MP.pak

Since the names have no similar names for comparison of the versions, can someone tell me what version is the newer one ?
Thank oyou

[fred_279832820687036]

Hello, could you please provide a screenshot of the system information as the following picture?
Please also provide the first four characters of the NVR UID on the advanced settings . Does it 9527 or XCPT?
1.png

[manni_m_309554555171049]

The System info are:

Model RLN8-410-E
Build No. 1903141 GA 3.1
HW No. H3MB16
Cfg version v2.0.0.0
FW Version v2.0.0.86_19031408101
Detail NVR65088104001000200000

NVR UID starts with 9527

Thank you.

[fiona_270938327945410]

Updated 2021/11/30:
Hi everyone, for the firmware of the RLN8-410-E (Hardware-version: H3MB16), you can try to get it from our support team. Please submit a request here, Submit a request – Reolink Support.

Original post:
Hi, there. You can check on this website:
This is the latest one for the RLN8-410-E with NVR UID starts with 9527.

[Lauri_323850992615605]

Hi,

I tried to upgrade my system (9527 and H3MB17), 8-410 and perhaps due to downloading incorrect file somehow or clicking incorrect link, the NVA identifies now as 4-camera system. All the port lights are now out and LAN will light up but will not configure (DHCP will be incorrect and static IP is not reachable)

Unable to revert back or change the firmware to anything else, it gives out "failed to load file" from update via USB although it sees the file. So effectively you can brick your device extremely easily with firmware files. I am waiting for instructions from support.

[Cynthia_124785627824270]

Hi, please contact the support team to help you!
support@reolink.com Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
Our support team will help you solve it soon！ Thanks.

[Lauri_323850992615605]

I got it quickly fixed with the help of a support team. Thanks!

[Cynthia_124785627824270]

You are welcome! If you have any questions, please feel free to contact us!

[Haroon Jameel_53588461475]

I am having same issue, once i upgrade only one of my camera is working, i need a fix fast!

[Cynthia_124785627824270]

Hi, please contact the support team to help you!
support@reolink.com Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
Our support team will help you solve it soon！ Thanks.