Argus 2 livestream connect problem when not in same wifi network

[SuperCoolStuff_78022497280184]

Intermittent connection when not in the same wifi.

Reolink I've been talking to you about my 3 argus 2 camera that really really battle to view live stream.

My internet speed connection are very very good on both ends.

I love your camera but please please fix this problem.

Sometimes it does connect but it takes almost 1 min

[Carl_31331526639]

Hi, could you please provide your camera's UID and take a screenshot of the system satus to the support team to check? Refer to Check System Status via Reolink App and contact support.

[kite_114403343573192]

Any updates on this issue? I too have difficult live streaming when I am away from home. I can't stream via WiFi or Cell (4G). It usually takes me 20-30 tries to connect to the live stream. Useless when I receive a motion alert, but can't see what is happening.

[Carl_31331526639]

Please send your query to support@reolink.com to help you to troubleshoot. Thanks!