RLC-1224A remote connection ipcamviewer

[user_797305324978306_797305324978306]

Hello,

I bought a RLC-1224A and I have correctly set it up on my local network, it works fine on ipcamviewer since I stay in local network with the onvif port 8000.

The problem is I am not able to remote connect on the cam with onvif. As soon as I use my domain or wan ip, I am not able to connect to the cam except on the web interface which is working remotely (so my ports forwarding are ok). But I want to be able to connect to ipcamviewer app as I am able to see all other cameras I have (from a different brand).

I have opened/forwarded all ports mentionned in network settings of the camera but that does not work...
After lot of tests I finally managed to get it work but I find it a bit tricky : I use generic URL - generic rtsp over http and I use the url rstp://admin@pwd@ip:554/h264Preview_01_main
I guess it is not secure at all... and I am pretty sure it should be a better way to remotely connect to it - But I am not able to find another way !

I want to precise I am experienced IT user and I never had problem with network devices to make them remotely work through my network, so I do not understand what is happening with this camera model.

Can anyone you help me please ?

PS : we also tried to download and upgrade to latest firmware.

Thank you.

[user_797305324978306_797305324978306]

I partialy solved the problem myself : yesterday I was only able to access to the the cam using a generic URL rstp over http : rstp://admin@pwd@ip:554/h264Preview_01_main

Today for some reason I can not explain, I am able to access the cam using ONVIF configuration with port 554 and 8000 forwarded in router. So good news. In ipcamviewer I can use 8000 port or 80, both works (even port 80 is not forwarded in router - strange)

Also oly problem left is I am not able to access the cam using https port, have you an idea why ? (the port is fowarded in router). I need to mention the web interface remotely works with SSL port but I am not able to connect to ipcamviewer using the https...

[growthstarboard_712857464570072]

user_797305324978306 I partialy solved the problem myself : yesterday I was only able to access to the the cam using a generic URL rstp over http : rstp://admin@pwd@ip:554/h264Preview_01_main

Today for some reason I can not explain, I am able to access the cam using ONVIF configuration with port 554 and 8000 forwarded in router. So good news. In ipcamviewer I can use 8000 port or 80, both works (even port 80 is not forwarded in router - strange)

Also oly problem left is I am not able to access the cam using https port, have you an idea why ? (the port is fowarded in router). I need to mention the web interface remotely works with SSL port but I am not able to connect to ipcamviewer using the https...

Thanks for sharing the solution but hey, can you check the web address again? I cannot access it.

[user_897350697451773_897350697451773]

@user_797305324978306_797305324978306 You seem to have worked hard on RLC-1224A camera troubleshooting! An experienced user like you can be frustrated when things don't work as planned. Using the general RTSP URL is a creative workaround, but I understand your security worries. Have you checked the camera's firewall or ONVIF settings for remote access? These models may have idiosyncrasies that need adjusting. Someone in the community may have tips to simplify your setup! Good luck!