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    False motion detection when IR switches on/off

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    • Guest
      Anonymous last edited by

      Hi,

      I've noticed that there is a "false" motion detection event whenever the IR leds / IR cut on the camera switch on/off at dawn/dusk.

      Is there a way to get the camera firmware to ignore brightness changes at the moment it enables/disables the IR?

      Thanks

      Joseph

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      • Guest
        Anonymous last edited by

        Hi Joseph,

        The original design for the camera is triggering motion detection whenever the image changes (including light changes) and it can't be turned off.

        Thanks for your support for Reolink.

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        • navi_23013157047
          navi last edited by

          Yeah this is a real issue for me.  Email alerts are largely useless with this happening.

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