Mounting 820A Turret very loose

[user_675532834635884_675532834635884]

Reolink...what is the update for this issue? I have just bought this cameara and this is a very disappointing start. This is a serious design flaw with the product. A strong wind could literally blow this camera off its mount.

Have you designed a new bracket yet??

[md]

@user_675532834635884_675532834635884 I don't know about the 820A or if they have changed the mount design. But I have two 833A. On the edge of the sides are two small marks. When installing turning the cam on the bracket I hear a click sound, the marks are lined up. It locks in place. It takes some force to go the other way to unsnap it. It does not move. Here's a link to Reolink Reddit, an old discussion about 820A mount. Someone suggested a little silicone caulk. Someone else said glue but I think that would be bad for later on...

https://www.reddit.com/r/reolinkcam/comments/m9bcgz/rlc820a_loose_hardware/