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TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
New NVR Firmware is on Download Center Now!
RLC-823A & RLC-523WA Tracking Beta 4.0 Firmware: Added Auto-tracking Horizontal Range & Schedule
Horray! Lots of people waiting/wanting this.
Whatever features it has, some will likely complain. Does it have X-ray vision like Superman? Can it read license plates from six blocks away? Can it zoom in and count the fleas on a dog walking by? Can it examine fingerprints when someone rings the bell? Will it work with every brand app on the planet? Will it lock/unlock every door in the house? LOL.
The Hook Up is a YouTube channel that reviews security cameras and other products. He recently compared the 510A to other cameras in same price range. He recommends the 510A over the others. Congrats Reolink! https://www.youtube.com/watch?v=WnZg990Viz8
My 823A now returns to guard point. Thanks much for fixing this. The cam can follow people walking by on my sidewalk. It does a good job following them. But when I walk toward the cam and go underneath it at a normal walking pace the cam cannot follow me. It responds too slowly. I must walk very slow for the cam to follow me when I walk close and underneath it. A burglar obviously would not walk so slow. Also, it cannot follow cars driving by faster than about 15mph. Cars just drive by and go out of field of view. I don't expect the 823A to follow fast cars, they are not a security concern for me once they've gone way past my house. At night with vehicle auto tracking on it sometimes sees a parked car and detects it as moving but it's not. It records a false alert. The parked car may be reflecting the IR light and the cam thinks it's moving? Some weeks ago I sent Reolink support videos of all this. It's a great cam for the price even with it's limitations and I'm sure Reolink will improve the firmware. Those who want a PTZ should buy it. I saw on the news China is having a surge in Covid cases. Stay safe Reolink staff.
@user_642029783269413_642029783269413 I don't know when/if Reolink will sell their own bracket. I have a brick house, didn't want to drill into it. I made a L shaped wood bracket to screw into the soffit, installed my 823A to it on the corner of my garage. Others have bought metal corner brackets on Amazon. The holes don't line up but it's not hard to drill holes to fit the 823A. The brand I know of on Amazon is Donolomo medium size corner wall mount for about $26, but you can search for other brackets there. I think the 823A 16x would need a larger bracket. On Reddit Reolink Official Forum a user posted pics of his 823A installed using Donolomo bracket, drilled aligned holes. His pic...
@nivek-retsel_503740308148405 Reolinkers have been asking for a doorbell camera for years. Finally one is coming. Months ago numerous Reolinkers posted want lists for doorbell camera features, including head to toe field of view. Reolink does listen and respond to feedback. It will be disappointing if Reolink doorbell does not have head to toe view. Maybe to keep price point down they settled for less view. I'm a big Reolink fan, own 12 Reolink cameras. I want to be able to see packages with a doorbell cam.
There's several Youtube videos about it.
@ourhalfdzn_493664171921643, It's good you are researching cam systems before buying. Some buy then get frustrated because they don't know how to run them or have they have too high expectations on how they perform. In my opinion Reolink is a great brand in their price range. I've used them for a couple years. There are YouTube videos you can watch about how to set them up and how the apps work. On YouTube type in "Reolink NVR set up, review" etc. Also use the Reolink support pages. Camera systems can be very basic, easy to use, or indepth rather complicated settings. There is a learning curve how to connect them to your router, controlling cam features, etc. but once you get the hang of it it's fairly routine. Some use NVR system, others just use phone app and record to the SD cards in the cams. Two YouTube channels I like are LifeHackster and The Hook Up who have videos about Reolink cams, there are others including Reolink's own YouTube channel.
I made my own wood corner bracket, screwed to the soffit. I didn't want to drill into the brick. I bought the straight down tube bracket for the 823A later when they were briefly in stock but haven't installed it.
@beuford318_472950590509208 Lift a bottle, cheers to Reolink, I'll drink to that!
@rainman It helps if you are more specific, what camera are you using? Do you use the phone app, client computer app, NVR? It's just a matter of learning how to use the apps, where the settings are. There's YouTube videos about Reolink cams, Reolink has their own YouTube channel and also a support site with a search line. When you open the phone app, on the bottom is a playback button. Tap that and it shows the timeline with motion videos. In the computer and NVR is option for live view and playback on the top. Click playback for motion recordings. I don't use NVR, so if you are asking how to access SD cards with the NVR, I don't know about that.
I don't have the doorbell yet, but here's some instructions on Reolink support page that may help. Are you using your existing doorbell transformer? Does it have enough power to run the Reolink doorbell? Check the specs. There's more than one method to connect it and have the wifi chime work. One method uses the included jumper wires to put on an existing chime. Good luck.https://support.reolink.com/hc/en-us/articles/10313334138265-Install-Reolink-Video-Doorbell-to-Existing-Doorbell-Wiring
@pagecoby_217205366841559 Wait for others to respond before doing anything. They may know more than I. I don't use NVR, but I assume it has a password as well as the cams? You could change the password(s) to something simple like 1234, tell the new owner to make his own password when he moves in. I assume you would then delete these cams from your phone and client apps. You might want to write down the UID numbers of the cams before you delete them in case the new owner has a problem, you may want to help them get going if they don't know much about it.
@user_639393541140534_639393541140534 IMO Reolink cams that auto track are good at following people walking, provided the settings are adjusted. I've watched YouTube videos of several camera brands tracking vehicles going like 35 mph. But the cams are mounted on top of buildings or are further away and have a long field of view of the street. In front of a house, where a street is close, say 30 -40 feet from the cam, that is a short field of view of the street going left/right. Cams struggle reacting to fast moving vehicles. By the time a cam detects a vehicle it's already going out of the field of view, the cam can't find it. I think most auto tracking cams are good at tracking vehicles up to about 10 - 15mph when the street is close to the cam. Faster than that and they can fail to track. IMO it's more important to successfully track people rather than vehicles going by which are not a threat to your home.I had a E1 Outdoor. But a really close lightning strike shorted it out. I also have a 823A. It tracks pretty good.
@crimp-on_62210811129 Reolink does not recommend keeping the USB charger installed all the time. It can shorten the battery life and eventually limit it's capacity to keep a charge. The USB charger may not provide enough power to operate 24/7 live view. For 24/7 live view and recording POE wired cams are the best. https://support.reolink.com/hc/en-us/articles/360004082853-How-to-Power-on-Reolink-Battery-powered-Cameras
@joseph-chircop_497308027822318 Yeah, you are right. Reolink has a Youtube video about installing the SIM card too, the process is similar after the housing is opened.
@user_641359177510957_641359177510957 Those SD cards are a little tricky getting them to stay in. I use my fingernail or a small flat head screwdriver pushing on top of the card. Cards sometimes need to go in below the housing to click in place, spring loaded. Make sure you insert it in the correct direction. The side edges of cards are a little different to make sure cards are put in right. Reolink has a Youtube channel video showing this.https://www.youtube.com/watch?v=mu9pBMGYDQg
@alxr101_252113777299683 A good alteration to protect the cable ends and hide them from view. I like it. I was able to put my cable ends up inside the soffit, nice and dry.
It looks like the Reolink doorbell cam will be a good one at a good price. But as others have pointed out its field of view likely won't show packages below. Maybe in the future a 2nd gen. will. Others have also suggested being able to turn the view 90 degrees in the app, that would be a nice feature, don't know if they'll do it. Turning the cam 90 degrees may work fine. I have a Reolink 811A above my front door pointing down which shows all packages. I can see peoples faces as they're coming to the door but close to the door just the top of their heads. Other brands I'm aware of that can show packages are way more expensive and/or require monthly subscription to work. For the money the Reolink doorbell cam is a great value IMO.
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