Reolink Year in Review 2023
How ColorX Technology Turn Night into Day
Reolink App v4.43 Released
Horray! Lots of people waiting/wanting this.
My 823A now returns to guard point. Thanks much for fixing this. The cam can follow people walking by on my sidewalk. It does a good job following them. But when I walk toward the cam and go underneath it at a normal walking pace the cam cannot follow me. It responds too slowly. I must walk very slow for the cam to follow me when I walk close and underneath it. A burglar obviously would not walk so slow. Also, it cannot follow cars driving by faster than about 15mph. Cars just drive by and go out of field of view. I don't expect the 823A to follow fast cars, they are not a security concern for me once they've gone way past my house. At night with vehicle auto tracking on it sometimes sees a parked car and detects it as moving but it's not. It records a false alert. The parked car may be reflecting the IR light and the cam thinks it's moving? Some weeks ago I sent Reolink support videos of all this. It's a great cam for the price even with it's limitations and I'm sure Reolink will improve the firmware. Those who want a PTZ should buy it. I saw on the news China is having a surge in Covid cases. Stay safe Reolink staff.
Whatever features it has, some will likely complain. Does it have X-ray vision like Superman? Can it read license plates from six blocks away? Can it zoom in and count the fleas on a dog walking by? Can it examine fingerprints when someone rings the bell? Will it work with every brand app on the planet? Will it lock/unlock every door in the house? LOL.
The Hook Up is a YouTube channel that reviews security cameras and other products. He recently compared the 510A to other cameras in same price range. He recommends the 510A over the others. Congrats Reolink! https://www.youtube.com/watch?v=WnZg990Viz8
I made my own wood corner bracket, screwed to the soffit. I didn't want to drill into the brick. I bought the straight down tube bracket for the 823A later when they were briefly in stock but haven't installed it.
@nivek-retsel_503740308148405 Reolinkers have been asking for a doorbell camera for years. Finally one is coming. Months ago numerous Reolinkers posted want lists for doorbell camera features, including head to toe field of view. Reolink does listen and respond to feedback. It will be disappointing if Reolink doorbell does not have head to toe view. Maybe to keep price point down they settled for less view. I'm a big Reolink fan, own 12 Reolink cameras. I want to be able to see packages with a doorbell cam.
@user_642029783269413_642029783269413 I don't know when/if Reolink will sell their own bracket. I have a brick house, didn't want to drill into it. I made a L shaped wood bracket to screw into the soffit, installed my 823A to it on the corner of my garage. Others have bought metal corner brackets on Amazon. The holes don't line up but it's not hard to drill holes to fit the 823A. The brand I know of on Amazon is Donolomo medium size corner wall mount for about $26, but you can search for other brackets there. I think the 823A 16x would need a larger bracket. On Reddit Reolink Official Forum a user posted pics of his 823A installed using Donolomo bracket, drilled aligned holes. His pic...
This will be a great addition to Reolink products. It would be good to also have a white version because most ceilings are white and they would not be as noticable looking like a smoke detector.I'd like Reolink to make a small indoor cam that can be hidden, not for nefarious reasons but keep a burglar from seeing it.
@reolink-fiona Yes, please announce in the future you are going to do maintenance. A lot of users could not figure out what went wrong. Telling us beforehand will help a lot.
@ourhalfdzn_493664171921643, It's good you are researching cam systems before buying. Some buy then get frustrated because they don't know how to run them or have they have too high expectations on how they perform. In my opinion Reolink is a great brand in their price range. I've used them for a couple years. There are YouTube videos you can watch about how to set them up and how the apps work. On YouTube type in "Reolink NVR set up, review" etc. Also use the Reolink support pages. Camera systems can be very basic, easy to use, or indepth rather complicated settings. There is a learning curve how to connect them to your router, controlling cam features, etc. but once you get the hang of it it's fairly routine. Some use NVR system, others just use phone app and record to the SD cards in the cams. Two YouTube channels I like are LifeHackster and The Hook Up who have videos about Reolink cams, there are others including Reolink's own YouTube channel.
@user_588567793635436_588567793635436 Settings can vary a little between the phone app, computer client app and NVR. All Reolink cams can post-motion record but not pre-motion. I have a pre-motion record setting on my newer Argus 3 Pro in the client but it's not there on my older Reolink battery cams. Battery cams are inferior to wired cams. Battery cams use PIR motion detection, wired cams use pixel based detection. PIR has limited range of about 30 feet. PIR detects better with movement across the view rather than motion coming straight to the cam. Battery cams stay in low power mode to save battery life. It can take a little bit for it to detect motion and trigger to start recording. If a runner is only briefly in the cam's view or at the limit of detection range, it's understandable the battery cam will miss it. I [censored]ume you've experimented with the sensitivity, set to maximum.Pre-motion recording works well on my wired cams. For the pre-motion setting in the client for battery cams, there's a page on Reolink support that says it's only for recording during live view. It's not for detection recording. Recording live view would have a limit, the firmware would time out I [censored]ume after a few minutes so save battery life. I don't know if it works recording live view, haven't tried it. I suppose it's a new feature for new battery cams. See the note at bottom of link:https://support.reolink.com/hc/en-us/articles/900000784786-Introduction-to-Pre-Motion-Record/
@user_753931108643014_753931108643014 Try rebooting and restoring the cam. When restoring you'll need to re-enter the p[censored]word. Also try resetting the cam with the reset cable on the camera. Did you protect all the cable ends from moisture? It says in the start up guide to protect the ends. Water on the cable ends can cause camera problems. Some use a junction box, put the cable ends in a big enough hole in the wall, put cable ends up in soffit or use waterproof shrink tape. Reolink provides a cover for the ethernet connection but not for the other two cable ends. Also test your ethernet cable and it's wiring/RJ45 jack. If all that does not help, contact Reolink support.
@reolinkshayla I really like my Reolink cameras, great value for the price. Reolink releases new cams every year with new features and firmware updates. Reolink customer service to good too. However, every business, no matter what they sell, can have problems sometimes. The E1 Outdoor is a good cam but it has a flaw which Reolink knows about but has not fixed. The prior E1 Outdoor versions cannot go back to monitor point reliably, there is degree drift. It's very frustrating for users. I don't know if it's a firmware or hardware problem. At the very least Reolink should put it in the cam specs there can be monitor set point drift. It hurts Reolink's reputation to continue to sell a cam with a problem. I hate to criticize Reolink because overall I like the brand. But I will be honest, I would not recommend any E1 Outdoor model unless they fix this problem. Those reading this can watch YouTube channel LifeHackster who reviewed the E1 Outdoor and shows this problem. I have an 823A 5x which is a better camera, better motor and does not have point drift. Buy a POE 823A rather than a E1 Outdoor in my opinion.
@p5ycho A serial number on a product is for identification from the manufacturer for warranty service, tracking possible defects, identifying if stolen, etc. A camera UID is a unique number used for wifi and mobile internet communication from the camera to Reolink servers to process notifications and connect with the Reolink phone app. When you buy a camera you should register it using the Reolink app so the camera and its UID is [censored]igned to you. So each camera has its own unique number for internet traffic and it also serves as the warranty serial number. At least that's how I think it is. Maybe someone else can explain it better if I'm wrong.
@marian-siczek_715086104985814 It can be frustrating trying to learn and adjust the settings. A lot depends what cameras you have, the settings. Reolink cams can detect further during day sunlight, only about 30 feet at night due to lack of light and just using their IR. My Reolink POE cameras can detect up to about 90 feet during the day and are reliable doing it. I and others record 24/7 with some cameras be sure all movement is recorded. Are your detection settings high? Use the search line on Reolink support page, You can type in questions, how to update firmware on the NVR, how to update firmware on the cameras, how to use and adjust motion detection, etc. NVR firmware can be downloaded to your computer from Reolink download page, then put on a flash drive, then insert the drive into USB port of the NVR. Camera firmware can downloaded to your computer and installed using the Reolink client app. The auto update [censored]on usually does not work well. There are YouTube videos you can watch. Reolink has a Youtube channel. I like LifeHackster channel to learn about Reolink cams.https://support.reolink.com/hc/en-us/https://reolink.com/download-center/
@user_748581736141008_748581736141008 That would be a nice feature. The problem would be if the person leaving forgets to turn notifications back on, the place could be burglarized during night and nobody would know at that time to call police. Notifications can be set to a schedule, that would not work for someone needing to go in at an unscheduled time. But maybe most employees could turn notifications off or set their notifications to a schedule so only one or a few would receive notifications during certain times. I [censored]ume many small businesses usually only have the owner and/or manager have access and control of the cams.
@thongsleigh_263573017145565 My first cams were battery cams, getting started, easy to install, learned how they run. You need a good wifi signal outside for them to connect. Later I bought a couple low voltage powered wifi cams then finally ran cables in the attic and now have POE cams. Battery cams are better than no cams at all. But they are inferior to wired cams. Battery cams use PIR motion detection which is okay going across the field of view, but they can record late when someone heads straight toward the cam. Battery cams sometimes don't record long enough to see a whole event. Their detection range is less than wired cams. A battery cam will detect to about 35-40 feet during day, less at night. My POE cams can detect up to about 90 feet during day. I live in a cold winter climate. Batteries do not charge well below freezing. I have to take my battery cams down, bring them inside, let them warm up to charge. It helps if you used a solar panel though. Even with a solar panel a battery cam will not be able to record 24/7. My Reolink Argus 3 battery cams are on the side of the house where there is not much traffic. For my street, front door, back door I use POE cams. I have a Duo 2 POE above my garage, I like it's 180 degree view. Even if you had to hire an electrician to get power to the cam it would be worth it in the long run in my opinion. You could watch YouTube channel LIfeHackster, he has reviewed the Duo 2 and other Reolink cams.
@user_744890082836685_744890082836685 Yeah sometimes features and settings are not fully explained or hard to find, here it is:https://support.reolink.com/hc/en-us/articles/360007684614-Introduction-to-the-Logout-Time-of-Battery-Powered-Cameras/If you just bought the cam you could return it for free and go for a wired one, up to you. Wired cams have more features, can record 24/7, have longer detection range, etc. Reolink has a YouTube channel you could watch and my favorite channel for Reolink cam reviews is LifeHackster.
@user_744890082836685_744890082836685 To save battery life they are designed to go to sleep after a few minutes live view. This is normal. It does not matter if it is plugged into a solar panel or not, the view will change from live view to not connected until you tap it again in the phone or client app. If you want constant live view you'll need to buy wired cameras, either wifi low voltage powered or POE.
@user_610695079637035_610695079637035 Some have used tape, thin vinyl wrap or painted their cams. I'd use a method that could be removed if the cam needed warranty service. I have a CX410, really like it.
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