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RLC-411WS losing focus after reboot or power off, why?

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Anonymous last edited by

Please suggest how to fix it. The firmware is up to date.

Or can I manually switch off the motor, is it possible?
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Anonymous last edited by

Hello Jack,

sorry for the trouble caused.

May I have the UID, login username and password of that camera? We will check it on our site and try to fix it.

If yes, please send them to support@reolink.com.

Thanks in advance.
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