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    RLC-410WS Wireless Connectivity Issues

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    • Guest
      Anonymous last edited by

      Having massive difficulty in connecting this camera to my wireless network using my Android phone. Here is my process. Anything I'm doing wrong?


      1. I unboxed the camera and connected it to a power source and to my internet router using the supplied CAT cable.

      2. I then downloaded the Reolink application on my Android phone and followed all steps to get the camera view to show up on my phone.

      3. I then followed the steps to set up the wireless connection.

      4. I was then able to DISCONNECT the CAT cable and still see the live camera view on my phone. In other words, successfully connected it to my wireless network.

      5. From here, I needed to move my camera from the bench testing to the actual exterior location. So I disconnected the POWER SOURCE so that I could take the camera outside to the exterior power source I had already installed.

      6. I then connected the camera to the exterior power source again, but the wireless connection failed to accept my login credentials. When I deleted the camera and try to add it again, it still does not accept my credentials.


      Very frustrating, and my only thought it that my initial setup needs to be done on an actual computer using their supplied software?


      Any help is greatly appreciated!

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