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    Argus - Notifications not working reliably on Samsung S7 Edge

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    • Andreas_53492744022
      Andreas last edited by

      Hi there,

      after several weeks of trying to get notifications to work i am open for any suggestions!

      What i have done so far:
      - Connected the Argus to a WiFi-Router nearby (Full-WiFi-Signal is available)
      - The Android-APP on my S7 Edge is excluded from Power Saving + Battery Optimizations and so on..

      How ever ..
      - If i enable Push .. the Notifictions work for approx. 30m ~ 2h .. after that i receive the Notifications-Mails but no more Push-Notifications.

      The Support-Staff in the Play-Store told me i should email them ... i email'd them and they told me that the S7-Edge needs special Device-Patches to get this done.
      I asked them why all the other Apps like WhatsApp work ... they say .. they have thos special patches implemented ...

      Well i am a Developer my self and i don't believe in "Special Patches" 🙂

      Is there anything i can do to debug / improve that situation ... ?!

      My next step is to use adb to look whats happening in the background .. i guess somehow the app is stopped or crashed ..

      any tips?

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      • Andreas_53492744022
        Andreas last edited by

        okay after several hours of debugging .. i can clearly say ..
        the app is not crashing and its not in standby ..
        so what happend?

        - i left my phone for several hours on the table and waiting for the moment the notifications stop.
        - when the notifications stopped ..
        - i watched the adb-log and see .. the app is still up and running ... and not inactive
        - i started WireShark and noticed that the Argus-Camera-Device is not sending any UDP-Broadcasts (triggering the APP to Ring)
        - To Verify that the Camera is the Problem ... is used an Fire Tablet and started there the ReoLink-App .. triggered the Camera ... and still on the S7 nothing Happens ...
        - I enabled the Push-Notifications on the Fire Tablet ... Well Magic things now happend
        - The Argus started sending UDP-Messages again .. and both devices show the push-notifications again

        Conclusion:
        - A Bug in Argus Firmware stops the Notification-Tiggering-UDP-Broadcasts .. Notifications are send again after triggering the Push-Notifiction-Switch (just opening the app on the second device did not renable the push-notifications) ...

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