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Doorbell Siren Sets off when You Turn off the Doorbell Button Sound

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Ben last edited by Ben_712661423595596

Anyone else experiencing this? I've updated to the latest firmware hoping that it would fix the problem.

I don't want the doorbell to make a sound on the outside when someone presses it. So what I get instead is a shriller and louder sound by having the siren play instead

(Wired PoE Video Doorbell Camera, firmware v3.0.0.3215_2401262241)
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Reolink Daisy @Ben last edited by

@ben_712661423595596 You can contact our support team for troubleshooting via https://support.reolink.com/requests/ and please provide a video of the siren being triggered. We'll reply within 24 hours.

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