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    I can't reach he Duo Floodlight PoE webpage (After upgrade)

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    • Alessiogian_760987134431472
      Alessiogian last edited by Alessiogian_760987134431472

      Hi All,

      I have 6 Reolink Duos PoE (3 of them floodlight).
      I upgraded one of them to the last firmware (IPC_529B17B8MP.3471_2406116597.Reolink-Duo-Floodlight-PoE.8MP.REOLINK.pak), but since then I can't reach the webpage of the camera anymore.

      When I connect the camera to the PoE port, it turns on (I can see noise and then I see the IR lights.
      I see on the router that it gets an IP, but when I try to reach the webpage at https://CAMERA_IP the browser shows

      Unable to connect

      An error occurred during a connection to 192.168.1.177.

      • The site could be temporarily unavailable or too busy. Try again in a few moments.
      • If you are unable to load any pages, check your computer’s network connection.
      • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.


      I can reach other cameras in the same network.

      How can I fix it?

      EDIT:
      I already reset the camera several times

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        • joseph_1979
          Joseph Global Moderator @Alessiogian last edited by

          @alessiogian_760987134431472 use the Windows or Android client go to networks/advanced and enable https/http.

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