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I have noticed cameras (RLC-422) on the firmware build 16041904 or later are sending different email formats than older builds like 15082000. When the email is opened on my iPhone it is downloaded as plain text instead of HTML sometimes, not every time though. I am guessing Apples email client is flagging the emails as a threat for some reason. This makes checking the notification emails a bit more frustrating to me.My RLC-420 also started doing this after upgrading the latest firmware.This is happening on both an Exchange/Office 365 account and a Gmail account, which is why I believe its something with Apples security policies maybe.IMG_5175.png
Hi, did you check it on some Android phone? And what's the app you used to read the email?
I do not have a Andriod phone to check.I use the email app on the iPhone by Apple.Its not every email, it is random.
Hi, thanks for your feedback. And if it is possible, please kindly send the UID and password of admin to email@example.com then we will check it for you.
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