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    • serge claveau_50083976487110
      serge claveau last edited by

      In records local setting when I enable motion 24/7 and save this setting if I closed reolink program why when I open the reolink program my motion setting is deactivated and chance to none?

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hello, I tested and the client will save the settings even when you close the program and launch again.
        Please check whether the settings are correct here: https://support.reolink.com/hc/en-us/articles/360003432274-Set-up-Local-Record-Settings-via-Reolink-Client-Windows-
        Please also make sure you get "saved successfully" notice after you click save button.

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        • serge claveau_50083976487110
          serge claveau last edited by

          Sorry but I have done what you told me and I have the problem my setting are not save when I closed the program ...thank anyway

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          • Cynthia_124785627824270
            Cynthia last edited by

            Are you using the latest Client? Please download the latest Reolink client and check the issue again. If the issue still remains, please contact the support team at support@reolink.com and ask them to help you troubleshoot. Thanks.

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