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I wanted to mount my RLC-410 camera to the eave under my roof (so essentially a ceiling type mount). It appears that the mounting bracket is not designed to allow the camera to be able to move downward if the bracket is mounted to a ceiling. Am I missing something with getting the camera turned with the stock bracket? I don't want to disassemble the camera to turn it around. Anyone know how to do this?
Hi,About how to install 410 to ceiling, please refer to https://support.reolink.com/hc/en-us/articles/900000644526-How-to-Install-Reolink-Bullet-Cameras-to-Ceiling
Cynthia, I had already reviewed that document. That document does not show any way of mounting the camera to the ceiling. If you mount the camera to the ceiling and then point downward your visor on the camera is now at the bottom of the camera. There would need to be a way to spin the camera within the mounting bracket, but I did not see an obvious way to do that unless I am missing something.
Loosen the small set screw where the arm attaches to the back of the camera and turn it 180 degrees. All of mine are mounted to the soffit.
fishki, Thanks for the heads up on the set screw. So to give more information about the issue. I had originally ordered a set with 4 cameras and a NVR. The ball and socket on the cameras did not want to turn 180 degrees and it felt like I might strip something if I tried to turn the ball in the socket that far. I did use the set screw to perform adjustments to make the camera views level. Yes I did back the hex screw out to allow movement of the ball and socket but again it would not turn all the way around. I also just purchased two cameras (same 410s) separately. They have a different base and I assume might be a newer base. The holes are smaller so the screws I was using to attach the others did not fit in the holes. However, the more amazing feature is that the ball and socket on this different base allows the ball to turn all the way around in the socket. So I did not need to use the set screw to flip the cameras. So maybe this information will help others, but I don't know which base is being used now but would guess the single cameras might be the newer base.
Hello, if you have any issues, please feel free to contact us our support team.Support@reolink.com
Hey Mike,I had the same problem. I had to undo the set screw as well as the 2 other regular philips head (star) screws. This totally loosened the cone shaped piece and allowed the ball to rotate more freely. The trick then is to tighten it all back up with out it moving out of position again. Not the greatest design.
Hi, you can find a quick start guide on our download center. Find the camera "GO" and click the QSG to download it.
I am worried when my camera is exposed to rain and sun. Has its lifespan been reduced? lolbeans
@clarkleblanc3511880_541627678167223 I think that the outdoor camera needs to be outdoor. Of course, I think the camera skin will have a good cover to guarantee the lifespan. Reolink's camera has a waterproof rating. The essential thing is to protect the ethernet, reset, and power ports.I found many useful tips here, https://reolink.com/blog/how-to-protect-outdoor-security-cameras-like-a-pro/.
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