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Hello!Over Christmas break I updated my NVR (model RLN8-410) to firmware version v18.104.22.16810_1447. We set these cameras up at a remote site (900 miles away from our home) on a T-Mobile prepaid LTE connection with 6GB of data a month. The few previous months went off without a hitch! We only used about 4GB even when we would watch the cameras often and scroll through history. In December we updated the firmware when visiting the remote site and about 2 days later all of our data was gone for the month. This sucked! We had just started our month's data allotment. I tried through some trial and error (after purchasing some over-priced data for the day) that turning off the "Recording Schedule" for my two cameras (PTZ and Bullet w/ zoom) my data usage returned to normal. If you are wondering how I turned recording off, it was in a screen that looked like this: Any how, our next month of data is right around the corner and I was hoping to turn recording on so we could actually use the NVR we bought... Any one have any ideas why having the NVR continuously record would use data/require internet? Without being able to record history, the NVR is largely an over-priced PoE switch. Thanks!
I should also note that I looked at the bandwidth usage and saw that the NVR was uploading all of this data, not downloading. Any ideas what it would be continuously uploading data when set to record?
@Navi, a few things I can think of right away based on the post above. Not sure if they answer any or all your questions here, but I will try. The NVR is a PoE switch as you described, however if properly configured it should also be recording all your camera data which will allow you to go back and preview it with one of their clients or directly on the NVR if you are in the same physical location. I'm not really sure of the issue you are describing above, but hope that one of the below ideas may assist.
Hey Quella! Your third point sounds about right. I am a little confused though. I definitely do have the UID system set up because we are on a mobile phone connection and we do not get a public IP. It was set up this way prior to updating the firmware and only seemed to used data while I was explicitly connected to the device, where as now it seems to use data 100% of the time. This point:
Any data being recorded is also forwarded unless you prevent it on the devices and your internal firewall/router.
@Navi,Understood your distance and need to limit the amount of data being sent to the cloud but also maintain connectivity using the UID option. I do not think I have an answer for you to solve this issue, it may need to be something you can email support on. Support is often very responsive and they could tell you if this is something that will be addressed in a future release. I only connect via VPN directly (understood this does not work for you), and I block outbound activity from the NVR so I'm unable to know the amount of data attempting to be sent out. I can say that I see quite a large number of attempts for outbound traffic, however I have 16 cameras which could account of the volume.I have not tried to downgrade the firmware and a few previous posts seem to claim that one is not able too on either the NVR or cameras. I think this is a "feature" added preventing such. Again, I would email support and if you get a reply, please share with the group here! Keep up with the safari shots. Very fun to see how much we all miss evert night.
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