Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    Cannot connect with 3/4G or outside LAN...WHY???

    Discussion About Products
    2
    3
    14
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Guest
      Anonymous last edited by

      I have had this NVR system with 4 wifi cameras and have yet to be able to view any of it away from home. I have followed the "EASY" steps but to no avail. I have downloaded the app to my android and my iPad and installed the client on my laptop, Scanned the QRC code and nothing! Very frustrating. I have my NVR connected to a switch, then to my Netgear router with it set to work with my cable modem. PLEASE explain in simple terms, how to get this to work remotely. Your instructions are very vague and I am ready to sell this thing and buy a Lorex brand like my neighbor has. He has no trouble at all.

      1 Reply Last reply Reply Quote 0
      • d-v_6856843399
        d-v last edited by

        Hi, not sure if you were to fix it or not. I had same issue, the fix was to register NVR using UID and connect mode as P2P on app (I have android) and same with PC client. By default it is with IP/Lan.

        1 Reply Last reply Reply Quote 0
        • Guest
          Anonymous last edited by

          Dear customer,

          Sorry to make you such trouble. Please try to upgrade your NVR system first. If any problem, please feel free to contact support@reolink.com for further assistance.

          The latest Wireless NVR firmware is v0331, please kindly download it from the website https://reolink.com/firmware/. The upgrading instruction will be downloaded together with the firmware.


          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post
          Reolink cloud reolink reolink Reolink cloud reolink reolink

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2021 © Reolink All Rights Reserved.