NVR won't boot up after PAK update - RLK4-210B4
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I've been working with your team via e-mail. Today I downloaded the 'pak' file. I followed your instructions; format to FAT32, copy the PAK file to USB, plug it in and so on. After a couple of minutes, the NVR rebooted and now nothing. The display won't come up. The lights are on in front, however, no blinking. How can this be fixed?
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To add more details. I followed your instructions. I put the USB into the NVR. I then went to the maintenance screen and selected update from USB. I selected the PAK file, which there was only one file on the USB. After a few moments, it appear to reboot but nothing. The screen is black. The power LED and HDD LED are on but solid and not displaying.
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Hi Onekolcj1,
Sorry for the problem, it seems the upgrading failed and damaged the flash. We have arranged a new replacement to you. Hope you will continue to enjoy the system. Thanks.