Argus2 cannot view camera on Reolink Android App outside my network

Aureliano

I've had the Agus2 for several years now and never had a problem viewing remotely.
Suddenly it has stopped...
I have reset the camera and switched networks.
I have no problem viewing from within my wifi network but cannot over cellular as I could before.
I have other P2P cameras that I'm able to do so on my phone over cellular...
Not sure what has happened ...
I've tried many things and no worky..
help!!!

Cynthia

For this issue, it's recommended to send email to support@reolink.com
Our technical support will help to troubleshoot the issue.

Thank you.