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Hi,I finally got a new laptop windows 10 and downloaded the latest Reolink PC Client software VER 7.2.2.20.When I go to channel 1 where my SD card is at DEVICE settings do NOT show the SD card. I would assume the system should be able to detect the SD card but it does not show up in my NVR interface, PC Client or on iPhone. I have exhausted all avenues.THE SD card is a SanDisk 32GB High Endurance Video Monitoring card. This was the only one that works in both of my C1-Pro cameras so that is why I am using it in the 5MP 410 camera. I know on my C1pros I had to format the micro SD card but non of the Reolink software interfaces detect or show the SD card. I have tried your instructions you last sent and nothing has worked. I would think the card needs to formatted first but it does not show up in devices.Please let me know what else I can do to trouble shoot this.ALSO..... The IPHONE app does have a [censored]on to toggle to filter to SEE only MOTION events. MY NVR will record hour videos and the long blue bar will have intermittent RED bars telling me there is motion. I can quickly go to the motion on my NVR but that is not AVAILABLE on the PC CLIENT or the iPhone APP....also...if I were able to see that info on my iPhone there would be NO need to even use a micro SD card. I'm confused.Thanks for your help
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