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I have the POE D400 cameras / NVR RLN8-410 and using the Reolink Client for windows.With NVR recording motion only I can search in the Playback "alarms" and it shows in color blue recording on the Horizontal band. but the dang thing is driving me nuts with alarms going off.So now I have it recording 24/7 and set a narrow area and lower sensitivity on Motion alarm so it only alerts me if there is actually something there triggering it. but now if I search for "all" in playback search it show blue marking on horizontal time band like it should but if I do "alarm" it does not show me any marks where the alarms gone off. picture shows "all" if I searched "alarm" all the solid blue bars after 10am are gone.I have no way of finding motion alarms trigger on 24/7 recordings.am I missing something?Capture.jpg
Hello Customer, could you please report this issue to the support team: firstname.lastname@example.org? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.Our support team will help you solve it soon. Thanks.
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