Any way to use long WPA2 password on Reolink E1 Pro?

bdruth

My main WiFi network has a 63 character alphanumeric WPA2/3 pa*sword, which is the maximum allowed by the WiFi specification, as I understand it. Yet, it seems that the Reolink E1 Pro can only use pa*swords with a length up to 31 characters?! I have 60+ devices on my network, most of them wireless, and I've yet to come across a device that limits the pa*sword length supported.

I have the E1 Pro setup on a temporary network, thinking I could change the network info after the initial QR-code setup, but this appears to fail (presumably because of pa*sword length, but it's unclear from the non-descriptive error).

Any tips? Is this possible through the Desktop software, maybe? Rekeying 40-odd wifi devices on my network just to allow the Reolink to join is ... unlikely. Relegating it to the guest network is also not going to happen because I need LAN<->LAN access to the RTSP feed without going through a cloud hop.

Trying to avoid sending it back ...

Cheers.

Cynthia

Hi Bdruth. Could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
Our support team will help you solve it soon. Thanks.