My Argus pro is Not recognized as a cloud Camera

[audi_fan_321982539264245]

i made a cloud account. in the app he tells me that no camera is found that is compatible.
is the argus pro not supported?
according to info yes

[Cynthia_124785627824270]

Hi, thanks for your review and sorry for the inconvenience. Could you please report this issue to the support team: support@reolink.com? Or send us a request in the link here https://support.reolink.com/hc/en-us/requests/new.

Our support team will help you solve it soon. Thanks.