Just purchased the Reolink Go PT.

[tresslarmlewis_471749205602500]

Just purchased the Reolink Go PT. I have inserted the SIM card I know 15 times since this morning and it keeps saying Sim not recognized. There is no info on the support regarding this issue. Please help

[Reolink Fiona]

@tresslarmlewis_471749205602500 What's your country and what SIM card service provider do you use?

[kevinvholloman_478091104407730]

This post is deleted!

[kevinvholloman_478091104407730]

It can also be poor contact between the SIM card and the camera.
Solution: For Reolink Go, press the iron sheet on the SIM card slot so that the SIM card can contact well with the camera.
I had a similar situation.
And even before inserting a SIM card into the slot, wipe the contacts with a cleaning solution (not alcohol).
Good luck to you! It will work out

[Reolink Fiona]

@kevinvholloman_478091104407730 Thank you for your tips! You are so helpful.