Return Camera Communication -- please send me a status update

[travis_471570411499765]

I have requested an RMA but haven't heard back from customer service. I want to continue ordering from Reolink but I require the RMA first. I've sent multiple emails but I need confirmation and I haven't received any.

[Reolink Lorenz]

@travis_471570411499765 Hello Travis, sorry for the inconvenience caused. Cassie, our support team member, had sent you an email on Nov 24. Have you received that? If not, please check out the spam or trash inbox and see if you can find it.