Zoom and Focus operation are missing or fail / RLC-823a

Dexter

Hello Everyone,
For a few days I am a user of Camera 823a.. The main problem I encountered is the notorious lack of zoom function. let's say I have 3 or 4 checkpoints set. I pass between them in the application and suddenly the camera stops zooming in and sharpening the image, on the ZOOM buttons it tries to catch the focus to no avail. I have the latest version of oprogrmowania 3.1.. happens ie so in the Android application, browser or Reolink Application for Windows MacOS..
After restarting the device, it works normally for some time until you need to zoom in. then it returns to the base point but can no longer set the previously saved zoom or focus. I recorded a screenshot to make it clear what I was talking about.
Such a problem makes the camera completely useless.. if you do not know when it loses its sharpness and zoom completely. :-(( Has anyone encountered this problem?
Best Regards

Screen_Recording_20220213-144401_Reolink.mp4