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Formatting SD in WLC-510WA fails

Discussion About Products

thomas last edited by

Hi,
today I upgraded my camera to RLC_510WA_21121712. After that the SD was shown as not formatted. EVery attempt to format it via web browser or via iOS app fails.
Any hint how to format and use it afterwards w/o being forced to take it out of the camera?
Thanks in advance.
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thomas @thomas last edited by

Additional info: The SD is also shown as not mounted.

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Lorenz Administrators @thomas last edited by

@thomas_504989428289754 Hi Thomas, the latest firmware for the 510WA is released on Jan. 20, 2022. You may try to upgrade your camera with the latest firmware here, https://reolink.com/download-center/, and see if the issue gets fixed.

If not, you may submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our team will get back to you asap.

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