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    RLC-810A v3.1.0.764 - Frequent Logins Error

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    • leo reading_513334287536345
      leo reading last edited by

      I just got a set of Reolink RCL-810A cameras and upgraded the firmware on one of them to the newest firmware. I'm regularly locked out of the camera though, since it seems to throttle logins, and one of my integrations is using the RSTP feed which is using HTTP Basic auth. The integration will start throwing errors after a few seconds, and then I can't to login to the camera via https for at least 15-20 minutes. It shows an error code of -105, and says "Frequent logins, please try again later!" I couldn't find anything on Google or the forums about this.

      Looking at the release notes, it says:

      Increased the function of locking the device: The device will be locked for 2 seconds after logging in with an incorrect password to improve login security and prevent malicious attacks

      This doesn't exactly explain the behavior I'm seeing, but I assume it's related. A large portion of notes in this update focus heavily on security fixes/improvements. I can't stress enough how much I support Reolink improving the security of their devices, but unfortunately this firmware version is unusable for me. This means I am not getting those security features, and other other updates in this patch, like the ML models.

      Has anyone else experienced this?
      Is this a known issue or already on the roadmap?

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      • matthew4196+reolink_513727795450036
        staples1347 last edited by

        This happened for me straight away after upgrading and entering the camera's custom login, and then because that was no longer valid as "Update Configure File" resets the password, it wouldn't even accept the blank password for several minutes afterwards.

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        • matthew4196+reolink_513727795450036
          staples1347 last edited by

          Although I can't seem to get it to lock me out again now that I've successfully logged in.

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          • matthew4196+reolink_513727795450036
            staples1347 last edited by

            Oh my downgrade attempt from v3.1.0.764 to v3.0.0.494 worked so that's why I wasn't getting locked out. v3.1.0.764 locks out the user immediately after it reboots to the new firmware with the web interface and if the locked expires and I enter an invalid login I am locked out again even trying from another computer.

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              • Reolink Fiona
                Reolink Fiona Administrators @staples1347 last edited by

                @matthew4196-reolink_513727795450036 Thank you for your update for it!😊

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