Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    Reolink 520A (Firmware 3.1.0) and Synology Surveillance 9.0 not working together

    Discussion About Products
    2
    4
    84
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • isbjerg_533024393896188
      isbjerg last edited by

      Hi

      I have the Reolink 520A - Firmware 3.0.0 and Surveillance station 9.0 Beta working together with AI and everything. I have follow the guides from both Reolink and Synology.  

      Now I upgraded both of the Reolink 520A cameras to firmware 3.1.0 and disaster strikes. I cannot connect to the cameras via the type selection or Onvif in Synology. It looks like the approval process of the cameras is not working. 
       
      Any ideas ? It was working perfectly 🙂




      1 Reply Last reply Reply Quote 0
      • isbjerg_533024393896188
        isbjerg last edited by

        Screen shots from Reolink 8.7.1

        1 Reply Last reply Reply Quote 0
        • dk90103
          dk90103 last edited by

          Hi @isbjerg_533024393896188

          On the newer camera firmwares (3.1 an later) some features are disabled by deafault - such as ONVIF. This is for security reasons. I do not recommend to use ONVIF with SS 9.0 as Advanced Events wont be detected and that is probably the strogest feature of this brand of camera.

          I always setup a new camera using the Reolink Windows Client - Link to the latest 8.7.3 here:
          https://home-cdn.reolink.us/files/client/electron-release/Reolink%20Setup%208.7.3.exe

          That client easily discovers my Camera. I then note it's IP address and create a user inside the camera that I use for https connections from Surveillance Station (SS) and to the camera.
          I go into settings -> Network -> Advanced -> Port setting and make sure to enable RTMP, HTTPS, RTSP using their default ports. I Leave HTTP and ONVIF disabled.

          Hope this helps.

          isbjerg_533024393896188 1 Reply Last reply Reply Quote 2
          • isbjerg_533024393896188
            isbjerg @dk90103 last edited by

            @david_459346348593381 Thanks for the help, I did install 8.7.3 and then enable the Http

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            Reolink cloud reolink reolink Reolink cloud reolink reolink

            Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

            Copyright 2021 © Reolink All Rights Reserved.