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Unable to add NVR To Windows Client

Reolink Client & APP

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office last edited by

I am unable to add a remote NVR to a window client (v8.7.3) via UID.

It adds perfectly to the mobile app. It prompts for a password on the mobile app, but doesn't seem to do that on the windows client.

I've tried adding the NVR on multiple computers with the Windows client and none of them prompt for a password.
Tried running in as admin.
Tried turning off Add Devices Automatically
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Reolink Fiona @office last edited by

@office_542567929233639 What's your Client version? You can try to upgrade your Client version. Download it here, Download Center – Reolink.

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