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Hi,I cannot installed the Reolink client (010915261659345326.952.exe, which I renamed after download to ReolinkClient.exe) on my server in a datacenter. The server runs Windows 2016 Datacenter edition (which is normally higher than the required Windows 7 to run the client app)I doubleclick on the install exe and it just does nothing, no error message or anything.In the Event Viewer I see in the Application log the Error event :
And also an information event :
See in attachment also the REPORT.WER Logfile : Report.werKind regards,Sven.
The issue is caused by some invalid, unsigned, or incomplete DLL files which are missing or not available in your Win 2016 Datacenter. I suggest you to open a ticket with Reolink support and attach the crash file and any other useful information.
@joseph-chircop_497308027822318 Hello,thank you for the suggestion. I've sent an email to support, with a copy of this post and also a link to it.But after I sent the email, I've decided to tinker around a bit with the "Compatibility settings" in the contextmenu when rightclicking the installer exe, and if I ran it in Compatibilty modus set to "Windows 8", the client installed without a hiccup ! So in case someone from support is reading this, all is well now ! My apologies for the overhead.Kind regards,Sven.
How do you like the client? I have been waiting on the 36 channel NVR but I am wondering if using the client might help with automation.
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