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Hi,I recently purchased the RLC-823A 16x as an upgrade to my RLC-523WA camera. after configuration and setup I love the improvement in the image quality and higher optical zoom.I do not have the ability to set the AutoTracking feature on the RLC-823A camera as I am able to on the RLC-523WA.I currently have FW: v220.127.116.114_22011510_v18.104.22.168 installed on the RLC-823A 16X. Is the FW that is available for download on the download center for the RLC-823A compatible with the RLC-823A 16X. what is the latest firmware available for the RLC-823A 16X.Thank you in advance.
@user_626902708813876_626902708813876 We are stuck, as engineers are still working on the firmware update. I was told it could take up to a month. I am so frustrated and disappointed that they would release a half baked product, not ready. Auto tracking is a major feature for such an expensive unit not to come with.
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