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    Setting up RLC-520a to QNAP

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    • mndinc_354691030134963
      mndinc last edited by

      Hi,
      I've just setup 2 x RLC 520a. Both work well in the Reolink client.
      However, when i try to add these to my QNAP QVR Pro client, they don't connect. I have tried adding as ONVIF and as Reolink and both fail.
      I have checked and double checked the Port numbers, usernames, passwords etc. and everything is matching correctly. I've also tried lowering the resolution and fps but nothing seems to work.
      QVR is not detecting these automatically nor manually when i enter the IP address. The test fails.

      However, I also have 2 older RLC 510 cameras on the same QNAP and same network and they work fine. These are existing cameras I've had for a while and they have been working and still work very well. I have tried matching the exact settings of the RLC 510s in the 520s but this doesn't help.
      Any help would be really appreciated
      thanks

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        • mndinc_354691030134963
          mndinc @mndinc last edited by

          @mndinc_354691030134963

          I've solved it.
          It seems the Reolink client makes it look like all the RSTP and ONVIF ports are on by default. They're not.
          You need to actually go into the web gui for each camera and enable these in advanced settings.

          Pretty poor design but got there in the end.

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