I can't connect E1 zoom to synology Surveillance Station

[stefano klett_614247822987953]

I can't seem to add my new E1 Zoom to Synology.
I add them manually (because it can't find them). I can authenticate, but after initialization the camera disconnects and won't connect anymore.
I have other Reolink cameras connected, but this one doesn't find it and if I add it, it doesn't work.
I have the latest version of Synologe and the latest version of Reolink.
I am very disappointed, if it doesn't work I am forced to send it back
regards
Stefano

[joseph_1979]

@stefano-klett_614247822987953 I don't use synology and so can't help. Kindly email Reolink support.

[m schleemann_394877180510344]

If synology uses RTMP or something like that check the Network Port Settings and enable all protocols to see whether that helps.