Argus PTs connected to solar panels went down

[atguru_641525442916869]

Last week I noticed all 4 of my Argus PTs went down within a period of 24 hours
after inspecting each camera it was I was able to determine that the problem is the battery is no longer holding a charge
I reached out to tech-support to begin the process of getting these cameras replaced
since then there hasn't been any confirmation from tech-support that the cameras are being replaced and new ones have been shipped
I've been down without camera surveillance now for at least 5 days
I just want a refund for these cameras that I've only had for just under one year
immediate assistance is needed