zooming or enlarging in on a recorded clip

[JPKorte_670991548227618]

So I am using reolink client with a PTZ 823a 16x. I am trying to figure out how to enlarge or zoom in on a face from a recorded incedent. there does'nt seem to be a tool to do that.
I have also downloaded the clip to try to do the same thing with windows media player and there is not a tool to do that either. Any help would be appreciated.

[Crimp On_62210811129]

Using the Windows Client, when a camera is in Playback mode and showing a recording, I can use the scroll wheel on my mouse to zoom in on the picture, then stop the playback and a Camera icon appears on the screen which can be used to create a "snapshot". (Alternately, I use the Windows "Snip Tool" to grab part of the screen.

I have only RLC cameras. No idea if this works on the PTZ.

[Crimp On_62210811129]

@crimp-on_62210811129 Some more detail:

• Have to remember to make sure that the resolution (lower left) is on "Clear".
• I found it easiest to start the recording playing, then
• Use the mouse wheel to zoom
• Then use the mouse to get the part of the picture I wanted to view.
• Then, just before reaching the point where I wanted a Snapshot, click the "One Frame at a time" icon.
• Once the correct spot was reached, click on the Camera icon to take a snapshot.

In addition, I was testing this with a 12MB camera and found that when a face is too far away from the camera, even a 12MB camera will not result in a clear image of someone's face.

[Jedi2020_32727772450952]

@crimp-on_62210811129

Pausing is not possible while zooming with client, only with mobile app currently. So you will need to take a snapshot with client during playback without stopping which is annoying. Reolink is aware of the issue and hopefully they will address the issue soon.