I believe under Profile... Settings (gear symbol) there are options for what notifications to receive.

I believe that all important settings are kept on the cameras themselves. When the Client program starts on the new computer, it will scan the LAN looking for cameras and import the settings from them.

I agree with Fiona that FTP is based entirely on the server IP address. When the server is on the LAN, FTP will not attempt to access the internet.
(caveat: I have no NVR. My individual cameras FTP motion recordings directly to the LAN FTP server.)

On the cameras, there is an option in the FTP setup to "Test" the FTP settings. Took me several tries to get the FTP logon information/password/directory parameters correct.
Should be relatively simple to do a "Test" with a live internet connection and also without a live internet connection.

@reolink-fiona

And, there is now a Beta version of Windows Client 8.4. My guess is that Reolink engineers will be more likely to respond to problem reports about the latest software version.

This may depend on which specific camera it is.

The RLC cameras, for example, are set up by connecting an ethernet cable to them and using the ethernet connection to input the WiFi name & password.
The battery cameras (like most battery cameras) work by creating a QR code on the smartphone app and having the camera take a picture of the QR code.

Good idea to experiment before installing.

My guess: People will be ice skating in.... (that place) before Reolink releases a camera with PowerLine built in. That's not their 'niche'.

A substitute would be either:

• Comtrend PG-9172POE Powerline Ethernet +PoE Adapter ($70US) which bundles Powerline and a PoE injector into one box, or
• A Powerline adapter plus a PoE injector (these are really cheap).

I believe you are entirely correct. The power and reset cables are not waterproof. What I did when mounting RLC cameras outdoors was drill a hole in the wall either behind the camera mount or close to it and stuff all of the cables through the hole so that they are inside the wall, and caulk the hole. (I also do not mount cameras where they are directly exposed to rain.)

I would not be comfortable mounting Reolink cameras where the power and reset cables are exposed to the elements

Depending on which cameras they are, create a user ID & password for the contractor and enable it on each of the cameras you want him to be able to view.
He can install the Reolink app on iPhone or Android, or the Reolink Client on Windows or Mac and use the UID to open the cameras.
(The original Argus camera allows only a single user ID.)

Actually, since UID codes are almost impossible to guess, just tell him the User ID (which is usually "admin"), the password, and the UID's of the cameras you want him to view.

New software was released Jan 13 for the RLC-510WS (Beta). Release notes states "Optimized FTP function."
Alas, this is not entirely correct. Ever since the firmware was loaded on my RLC-510WS, it no longer uploads motion files using FTP to my FileZilla FTP server.
It appears that Reolink changed the default from 'ordinary' FTP to 'encrypted' FTP. Since all the cameras and the FTP server are on my local LAN, I saw no reason to encrypt FTP transmission.

So, back to the previous firmware.

Would help to know which model of Reolink camera.
On the RLC cameras, the 24/7 hourly schedule is the first place I would check.

My guess: People will be ice skating in.... (that place) before Reolink releases a camera with PowerLine built in. That's not their 'niche'.

A substitute would be either:

• Comtrend PG-9172POE Powerline Ethernet +PoE Adapter ($70US) which bundles Powerline and a PoE injector into one box, or
• A Powerline adapter plus a PoE injector (these are really cheap).

The cable tester provides another check as well. Is the label on the patch panel accurate. My soccer group moved into an office complex that had been wired by the previous tenant. There were jacks in every room, but the patch panel had no writing on it. My first task was to go around with the cable tester and mark each jack on the patch panel.

The patch panel may say the cable terminates in the NW corner, but is that really where it goes?

I also used a telephone circuit for the same purpose. Plug it into the remote jack and then stick the speaker into each ethernet jack until a tone shows up on one of them. Would work with your bare wires. (Search Amazon for 'circuit tester'. Their #1 seller is under $30.)

T568A refers to the way individual wires in the cable are located within the RJ45 connector. As long as each cable is terminated the same way at both ends, it is possible to mix T568A cables and T568B patch cords. There are many articles on the web describing the differences.

Typical wiring installation has the same type of connector on both ends of each cable, i.e.:

• Cables embedded in the walls typically have an RJ45 jack on each end.
• Cables used to 'patch' between pieces of equipment typically have an RJ45 plug on each end.

What the post "sounds like" is the house wiring ends in a patch panel on one end (RJ45 jack) and was not terminated on the other end (where you crimped on an RJ45 plug). It may be a bit awkward to gain access to the back of the RJ45 jacks in the patch panel to visually confirm that pins 1-8 have the same color/stripe as the RJ45 plug.

Reolink uses the 802.3af standard for Power over Ethernet (PoE). (search for a Wiki on Power over Ethernet) They also use 10/100 ethernet (probably a bit less expensive components than 10/100/1000 and since the cameras output no more than 20mb/sec, there is no need for gigabit ethernet capability.

I can't guarantee that this is the problem, but when the camera gets power using a regular ethernet patch cable but not when using the house wiring, that is where I would look first.

Is this camera defined in the app using IP address or UID?
As far as I am aware, the app "finds" the camera using the Reolink cloud and there is no requirement to open/forward ports (or anything).
This RLC-410 ("W"?) is connected directly to the local network, correct? (not connected to an NVR)

I agree with Fiona that FTP is based entirely on the server IP address. When the server is on the LAN, FTP will not attempt to access the internet.
(caveat: I have no NVR. My individual cameras FTP motion recordings directly to the LAN FTP server.)

On the cameras, there is an option in the FTP setup to "Test" the FTP settings. Took me several tries to get the FTP logon information/password/directory parameters correct.
Should be relatively simple to do a "Test" with a live internet connection and also without a live internet connection.

I think it has been this way ever since the forum software package was changed. I actually prefer the new forum package. There is probably no reason for staff who monitor forum posts to look at links.

Am I the only person who clicks on the "support" link at the top of the forum page and gets this:

I believe you are entirely correct. The power and reset cables are not waterproof. What I did when mounting RLC cameras outdoors was drill a hole in the wall either behind the camera mount or close to it and stuff all of the cables through the hole so that they are inside the wall, and caulk the hole. (I also do not mount cameras where they are directly exposed to rain.)

I would not be comfortable mounting Reolink cameras where the power and reset cables are exposed to the elements