Reolink Go Pt Plus

[user_666824588787835_666824588787835]

Good morning
can anyone help me with my Reolink Go Pt plus ?
I am having a lot of problems with it .. like .. glitching with the sound and Display on live feed and in play back also sometimes I the camera fails to pick up movement in the detection zone.
maybe its that I have not got it set up correctly ,
I also don’t know how to take the password off to enter the app

any advice much appreciated
thanks in advance
sharon

[joseph_1979]

@user_666824588787835_666824588787835 To configure it follow this link https://support.reolink.com/hc/en-us/articles/9332229200665-Configuration-Reolink-Go-PT-Plus/

If the sound is choppy then there is an issue at transport layer. This could be the case of low 4G reception at the camera site or client side if this is running on a smartphone. Try to lower the resolution and see if the sound is continuous.

If you are running the Android client, click on the three lines at the top left hand side.......... go to settings and disable password.

[user_666824588787835_666824588787835]

@joseph-chircop_497308027822318

thankyou, I didn’t realise that there were 2 setting tabs in the app .. password now disabled

4 G signal is excellent at the camera site and so is the phone signal
When I am on the app on my mobile phone and watching livestream what should it be set on for best results
Also what should this be set to.?