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    Need help with Reolink RLC-523WA wireless connection to eero router

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    • user_686963726000321_686963726000321
      user_686963726000321 last edited by

      Need help with Reolink RLC-523WA wireless connection to eero router. So far, Frontier (my ISP) has said their ONT Fiber Node is functioning correctly and referred me to Eero. Eero support determined their router was functioning correctly and it must be a fault with the Reolink cameras. For the last couple of days I have repeated the Reolink video guides for wireless setup to no avail, set the 2.4ghz on the internet connection and router to no avail. Eero support also suggested trying the Guest Acct, but also to no avail. I also tried an Arris router as my gateway to Eero and the cameras, but also to no avail. The cameras will connect if wired, but during the last setup step when it asks to recognize the router it fails, so I "skip and save". I have not been able to communicate with the cameras wirelessly. My setups tried:
      1) Frontier ONT => Eero router => Camera (wired to Eero initially, then disconnected at setup)
      2) Frontier ONT => Arris Router (wired to Eero) => Eero router => Camera (wired to Eero initially, then disconnected at setup)
      3) Both #1 and #2 setups, but with a NetGear 5-port unmanaged switch following the Frontier ONT, and the routers hardwired into the switch, but the cameras remaining the same setups.

      Note* All equipment and Frontier installation are new, purchased 2.5 weeks ago.
      At my wits end and desperate for a solution. Thanks in advance

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