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    Rls-411ws - rings at night

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    • emi.hil_54193264062
      emi.hil last edited by

      Hey,

      I have two cameras rls-411ws and at night on each of them you can see such circles. One is the latest firmware, but nothing has improved.
      Turning off the auto-focus and manual focus options does not help.

      Is there any solution to this problem?
      RLC-411WS.png
      FW.png
      Image_settings.png
      Advance_settings.png

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      • Bob_30281727886
        Bob last edited by

        Hi Please contact our support team for replacing the faulty camera.

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        • emi.hil_54193264062
          emi.hil last edited by


          The cameras are operational. I have eliminated IR reflections. Information from https://networkcameratech.com/10-ways-to-improve-security-camera-night-vision helped me.
          Thank you for your help.

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          • emi.hil_54193264062
            emi.hil last edited by

            Today's pictures. No other lights except IR LEDs in the cameras.
            Small.png
            Small2.png

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            • Bob_30281727886
              Bob last edited by

              Thank you for your follow-up. Your sharings have been extremely informative.

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