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Reolink App v4.39 Released
I just updated, and the client crash after opening. i try to uninstall and install it again.I cant pass the setup (where I put my cameras password) the client crash. I cant use it. Can someone link me the previous version?
@tinchotommy_222364008116413 See if this helps you to recover. https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/
@joseph_1979 8.10.4 still crashes.
@user_693381428428973_693381428428973 Definitely there is something in your java or Windows environment. I did install all the 8.10.x upgrades and never encounter any issue and was able to run the client. Of course I found functional issues and I reported them.
@kontra-laszlo_429237821739215 I have it installed on 2 PCs and had no issue at all (only the stream mode which I have reported to support). What java version do you have installed (32bit and 64bit) and what is your OS 32 or 64 bit?The only issue I have is the stream mode resolution for multiple view (mostly only Fluent available) and for single view (the selected stream mode selected is forgotten once you quit the live view) when I am connected to an outside network.
@kontra-laszlo_429237821739215 Can you tell me which version of Microsoft Visual C++ Redistributable package you have? If not then install this https://aka.ms/vs/17/release/vc_redist.x86.exe and re-run Reolink client again.
I have the same issue, updated then had Java error. Returned to 8.8 and working again. Could it be that it is installing the wrong version, i.e. 32 bit instead of 64 bit. I noticed when I installed 8.8 it installed into directory (x86) and I'm sure it didn't say that for 8.10.
@tranzmetro_671470385975324 8.8.5 is a 32bit application and subsequently installed in directory x86. 8.10.x are 64bit application. Can you try the 8.10.4 which has been released yesterday?
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