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Recently installed RLK8-410B4 NVR system with an add on RLC-423 5MP PTZ. Not entirely impressed with the NVR interface, but the iOS app and Mac Client are pretty good and make up for it.I have continuous recording and motion detection set up. The alerting works great, however it's nearly impossible to easily find the Motion Detection events that are triggering the alert via the client or app. I understand that it can be done on the NVR itself through the search, but the niceness of the iOS app and Client software keeps me from wanting to access the NVR directly.I see a couple different options that would greatly benefit this:1. The first suggestion would be to highlight the motion detection events or "activity" on the timeline sliders in a different color.2. Append exact timestamps on push notifications and/or when tapping on the push notification, it jumps you to that exact timestamp in the playback portion of the app. My little simple YI Home camera/app could do this quite well, so I know it's possible.Simply recording on motion detection works great but my desire is to be able to view things outside my detection zones before or after triggering the motion detection. There could also be times where the nuisance activity occurs right outside my detection zones where false-positives would be extremely common, thus the continuous recording.
Thank you for your huge support for Reolink. We will try as hard as possible to make the feature requests come true and not disappoint you. You are really encouragement for us to move forward. And we appreciate your future suggestions as well as constructive criticism for Reolink. For updates and what’s new about the new firmwares and softwares, and for keeping your system up to date, you may subscribe to our newsletters. Also, if you need urgent help with any of your Reolink products, you may reach our professional support team. Our support team will try to answer back ASAP.
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