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    'Up'date 8.10.3

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    • jimford00_288782091772081
      jimford00 last edited by

      What is it about Reolink's client software engineers? It seems that each update is worse than the one before - they should be called 'downdates'!

      The previous update worked (well, sort of) but with 8.10.3 I've lost the ability to Playback. There are other problems, but the inability to playback recordings reduces the utility of the software to near zero!

      I've tried removing all installed Reolink client software and reinstalling 8.10.3 without any improvement. Where can I find previous versions on the Reolink site, so I can find at least a semi-working version?
      Jim

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      • user_J
        user last edited by user_J

        Agreed. My Argus 3 Pro's that I just got "Fail" when loading. My PT no longer has the main interface to Pan and Tilt, etc. Rolled back to 8.8.5 and all is working fine again. These issues should never have passed beta. Playback fails also as you mention. Live view is a hit and miss on my PT.

        Here is the link for previous version: https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/



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          • joseph_1979
            Joseph Global Moderator @user last edited by joseph_1979

            @user_j I have installed the 8.10.3 and had no issue with Argus 3 Pro, RLC511, Trackmix, doorbell, E1 OD, E1 Zoom, Argus 2 and floodlight models. The only issue I have is the stream mode setting when accessed outside the cameras LAN and when in multiple view...only fluent. Support informed and working on a solution.


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          • jimford00_288782091772081
            jimford00 last edited by

            Thanks for the reply.

            The client software is not even be ''beta' - it should be 'alpha'!
            Jim

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            • Cris Graue_508300932612324
              DocLogic last edited by

              I tried the 8.10.1-beta and encountered playback issues there as well... Cannot get 8.8.5 to install now. Install fails. Is there a "Cleanup install files"?

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                • joseph_1979
                  Joseph Global Moderator @DocLogic last edited by joseph_1979

                  @cris-graue_508300932612324 The 8.8.5 is still in your PC. It's under C:\Program Files (x86)\Reolink. Create a shortcut to the reolink.exe and on desktop rename it as Reolink 8.8.5. Double click and yow will be running the old client. Note that the configuration has moved to the 8.10.3 and so you need to add the cameras again. Else uninstall both 32bit and 64bit client and install the 32bit 8.8.5 client.

                  Note that I am running the 8.10.3 and the only issue I have is the stream mode resolution for multiple view (mostly only Fluent available) and for single view (the selected stream mode selected is forgotten once you quit the live view) when I am connected to an outside network.

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