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    • Cunt_662434393354277
      Cunt last edited by

      My sim card has been blocked by my provider so I can't access my camera. When I insert a new sim card, will my reolink app work without needing to change any settings, or will I need to change something?

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        • joseph_1979
          Joseph Global Moderator @Cunt last edited by

          @cunt_662434393354277 No setting at all from Reolink client. Ensure you update the apn on your smartphone. If you have access to Internet and you are at least on 4G then you should connect to your cameras.

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          • Cunt_662434393354277
            Cunt @Joseph last edited by

            @joseph_1979 thanks, what do you mean by 'apn' ?

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            • joseph_1979
              Joseph Global Moderator @Cunt last edited by joseph_1979

              @cunt_662434393354277 APN is the Access Point Name which is assigned to your mobile MSISDN (actually IMSI). This is stored in the HLR (HSS for LTE) and when you switch on your smartphone, the smartphone will send this APN to the operator Mobile packet core (MME/SGW/PGW --- assuming your mobile operator has a 4G/NSA 5G core as otherwise for SA 5G the entities will be different). This APN will define the upload and download speed together with the QOS (normally referred to classes). if on Android, go to settings/connections/mobile networks/Access Point Names. If you want the signalling and the flow of the data let me know and I give you a lecture :).

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