Problem with Reolink Client

[crisbres_255194813133051]

Hello everyone .
I have a fully functional Argus Eco with an android app, but with Reolink Client for windows it doesn't connect by telling me wroung username or password. I state that UID, user name (admin) and password (same as the application) are correct. I have already tried to reset the cam, etc., but the error continues. I doubt that you can not use Client with pc connected to router without wifi with this cam. The cam is connected with a dedicated router access point.
Client version 7.2.2.33.
Thanks for any suggestions or clarifications.

[Cynthia_124785627824270]

Dear Crisbres, it is suggested to submit a request to our support center:https://support.reolink.com/hc/en-us/requests/new

Our support team will help you solve it soon. Thanks.

[crisbres_255194813133051]

I changed my password to a simpler one without special characters. It probably doesn't digest well too complicated passwords. Now it works

[Cynthia_124785627824270]

Dear Crisbres,
Glad to hear that you have fixed the problem and thanks for sharing your method.
Any further concerns, feel free to reach us.
Thanks!