Wireless camera and push notifications

[tjd690_45976761446624]

I have just installed two Argus 2 cameras at my house. Whenever there is a push notification from either camera only one phone will receive it. Both phones are Apples, one is a 8 and the other a 5c. The 8 gets more notifications than the 5. Whats up and how do I fix it?

Tim

[Carl_31331526639]

Hi Tim, is that the 5c cannot receive any push notification when you exit the Reolink app? If it is so, it should be your phone's settings issue, please refer to https://support.reolink.com/hc/en-us/articles/360006859874-Troubleshooting-Can-t-get-the-push-notification-from-Reolink-battery-powered-camera to check. If it still doesn't work, please submit a request to the support team. They’d help you to solve it soon, refer to https://support.reolink.com/hc/en-us/requests/new.