It appears at the website that NVR RLN8-410-E should be compatible with the two new cameras but to no avail have I been able to get them up and running. I called support and preformed the firmware update as instructed but still nothing. What should my systems information show on my NVR to insure compatibility? All my older cameras work fine and were so simple, plug and play, no problems what so ever. Now with the RLC-810A & RLC811-A I'm completely thrown back with how to get them to communicate with my NVR. All I want is the cameras to communicate and work with my NVR. I'm not trying to connect them to the internet, to an app on my phone, just to work with my NVR.
NVR Model RLN8-410-E Firmware Update to Communicate with RLC-810a & RLC-811A
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It appears at the website that NVR RLN8-410-E should be compatible with the two new cameras but to no avail have I been able to get them up and running. I called support and preformed the firmware update as instructed but still nothing. What should my systems information show on my NVR to insure compatibility? All my older cameras work fine and were so simple, plug and play, no problems what so ever. Now with the RLC-810A & RLC811-A I'm completely thrown back with how to get them to communicate with my NVR. All I want is the cameras to communicate and work with my NVR. I'm not trying to connect them to the internet, to an app on my phone, just to work with my NVR.
- 2 months later
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If you have the 410-E you are screwed, Reolink no longer supports this product as it has the 'old' hardware. I had it less than a year and found out that it would not be updated to V3 but abandoned (but they'll sell me a new one). I will no longer buy Reolink products.