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HiI have two same cameras, RLC 410 5MP. I recently updated the firmware of one camera to version 20_20052300. After updating everything works except saving movies and images on ftp. After configuring the ftp settings in the camera panel and trying to test the connection I get a "faild" message. On the second camera with the previous firmware version, everything is OK.This indicates an error in the 20_20052300 firmware version. I'm using client version 8.0.5
The same thing is being discussed here:https://reolink.com/topic/reolink-firmware-05232020-firmware-for-fixed-lens-ip-cameras/Best bet for now is to install the previous version of FW.
Hello friends, have you reported the issue to our support team: firstname.lastname@example.org? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new? Our support team will forward your feedback to our R&D Team. Much appreciated.
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