Only seeing LTE cloud plans

[user_740306362052754_740306362052754]

I have Reolink Video Doorbell wifi and I would like the cloud plan for rich notifications but my only options are the LTE plans I am in the United States.

[joseph_1979]

@user_740306362052754_740306362052754 Strange that in the US the cloud service is for LTE models. Maybe they can connect you to another country. Try to submit your request on https://support.reolink.com/requests/

[user_741854096978102_741854096978102]

@user_740306362052754_740306362052754

I'm in the US as well and I'm seeing only those plans as well.

[winstonagustin_31506588246193]

This is whack, i'm only seeing LTE plans as well. They must have removed it.

[Ene399X0985F_363537162903771]

I am seeing the same thing with renewal today. Previously had the 5 camera plan with one LTE and 4 Wifi on the plan. Only LTE options but thought it might just be interface glitch but suspected they cut it so only did monthly versus yearly.

I see it is just LTE so won't renew next month and just use the free 7 day on my single LTE camera

[joseph_1979]

@ene399x0985f_363537162903771 I don't use the cloud but ftp server and SD cards. Try to email support on support @ reolink . com (delete spaces) and ask for clarification.