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    • Guest
      Anonymous last edited by

      I forgot the admin password and click forgot password. It gives me a random number .
      Now what do I do with it?

      1 Reply Last reply Reply Quote 0
      • Guest
        Anonymous last edited by

        Hi Rreinha,

        Please contact reolink support by email support01@reolink.com for the super password by providing the RADOM CODE.
        1. Contact support01@reolink.com
        2. Wait for email reply, which indicates support is online
        3. Click FORGET PASSWORD
        4. Get the RANDOM CODE
        5. Send the code to email support01@reolink.com immediately
        6. Reolink support will offer the SUPER PASSWORD in 1 min upon your email
        7. Fill in SUPER PASSWORD and you will get the page for creating your new password.

        Note: the random code is only valid for a few minutes, so, it is a must to have the support online and get the valid super password.

        Thanks.

        1 Reply Last reply Reply Quote 0
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