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No detection, no notification

Reolink Captures

Marian Siczek last edited by

About 30% movement in my RLN8-410 is not detected, not recorded, no alarm notification sent which makes me not so happy customer.
What could be the reason for that - deficiency of Reolink software?
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Joseph Global Moderator @Marian Siczek last edited by

@marian-siczek_715086104985814 Did you check that you have the newest fw on both the cameras and the NVR? You may to submit your complain to https://support.reolink.com/requests/

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Marian Siczek @Joseph last edited by

@joseph_1979
Thanks for reply. What FW stand for beside of "f*ckwit"? Did you mean sotware running equipment? If yes I checked settings NVR it's got the latest, about cameras I am confused; do I need to check and download it separately? If yes how doI do this?
Regards

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